Do you only work with older adults, disabled and veterans?
Often there is some cognitive impairment which causes financial mistakes. Those with mild cognitive impairment will make four times the mistakes – paying bills twice or not at all.
Our typical clients may struggle in this area due to any number of factors – physical or mental challenges. However, some clients may not have the time or interest in managing daily finances on their own or are dealing with life challenges (death of a spouse, divorce, relocation).
Many clients value their independence and privacy in financial matters and prefer to enlist the services of a daily money manager rather than rely on family or friends for support. We insist on signing a non-disclosure statement with each client whereby the only other people who will know the relationship as those designated by the client.
Whenever possible we also partner with the client’s family. Often it is a family member who makes the initial contact to ask about daily money management services. We can provide family members and those acting as POA with monthly reports. Having a third party involved is preferred and critical in instances of limited capacity.
How much does this service cost?
We handle project work on an hourly basis as well as on-going support for a set monthly fee. Often clients start out with hourly support until such time they decide the value of the service and the specific services needed. We offer a free initial consultation, so we encourage anyone to contact us to learn more about enlisting the help of a Daily Money Manager!
Do clients give up control of their finances to you?
No. We pride ourselves on 100% transparency and we make sure clients fully understand how we are managing their finances. As an example, we never take possession of bank statements, so the client and family have visual access to our efforts. We realize our service is based on trust, and we take that trust seriously. We document everything we do and provide whatever is required to assure clients and their families that their daily money matters are handled professionally and competently.
How often do you work with your clients?
Each client has different requirements and their needs tend to change over time. We set up customized services on a schedule that is guided by the needs of our clients and/or their families.
Some clients require twice monthly assistance in their home to open the mail, maintain filing, assist with bill pay, coordinate phone calls and more.
Others simply require our help as needed if there is a life transition and they need help adjusting budgets or reviewing financial paperwork for probate or insurance claims. We also assist with decisions such as when and where they can afford to move
Still others delegate the entire process where bills come to us and we process them on a flow basis. Clients are notified with any questions/exceptions and receive monthly reports. We can also support clients on an annual basis to prepare for tax time.
I think I know someone who needs these services. Can I contact you on a loved one’s behalf?
Absolutely! In fact, many of our clients are referred to us by family members or friends. Simply contact us to learn a little more about what we do, then we can work together to speak with a family member or friend about what his or her needs are.
I see you are located in Greer SC. Do you only provide services in this general area?
Our services can include twice monthly visits to the client or completely remote support. The choice is driven by client desire and level of comfort with the process. Should the client require face to face support and live elsewhere, we can assist with finding the right professional locally. Currently we serve clients in four states with family members across the country and in the United Kingdom.
